Privacy Policy
Effective date: 2025-10-02
1. Introduction
Welcome to iShop.
iShop ("us", "we", or "our") operates ivae.co.in, i-shop.co.in and the iShop mobile application (hereinafter referred to as "Service").
Our Privacy Policy governs your visit to ivae.co.in, i-shop.co.in and the iShop and your use of our Service, and explains how we collect, safeguard and disclose information that results from your use of our Service.
We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Our Terms and Conditions ("Terms") govern all use of our Service and together with the Privacy Policy constitutes your agreement with us ("agreement").
2. Definitions
SERVICE means the ivae.co.in website and the iShop mobile application operated by iShop.
PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).
COOKIES are small files stored on your device (computer or mobile device).
3. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
4. Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, Country, State, Province, ZIP/Postal code, City
- Bank details (Bank Name, Account Number, IFSC Code)
- PAN Card details (if total payments exceed ₹20,000 in a financial year)
- Cookies and Usage Data
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device ("Usage Data").
Other Data
While using our Service, we also collect the following information that you provide to us directly: sex (gender), age, and date of birth.
5. Use of Data
iShop uses the collected data for various purposes such as to provide and maintain our Service, to provide customer support, to monitor the usage of our Service, and to detect, prevent and address technical issues.
6. Retention of Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
7. Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
8. Disclosure of Data
We may disclose personal information that we collect, or you provide, under certain circumstances, such as to comply with a legal obligation, to our service providers who support our business, or if we are involved in a merger or acquisition.
9. Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
10. Data Deletion
We provide a way for you to request the deletion of your account and associated personal data. You can initiate this process directly from within your account settings.
To request account deletion:
- Log in to your iShop account.
- Navigate to your "Edit Profile" page.
- Click on the "Delete Account" link. You can also access the deletion page directly at https://user.ivae.co.in/Delete-Account.
Upon submitting a request, a notification will be sent to our administrators to permanently delete your personal data from our systems. This process will be completed within 14 business days. Please note that some data may be retained if required to comply with our legal obligations.
If you have any trouble with this process, you may also request deletion by emailing us at contact@i-shop.co.in.
11. Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.
12. Advertising
We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.
Google AdMob
We use Google AdMob to display advertisements in our app. AdMob is an advertising service provided by Google Inc. AdMob may collect and use data such as your device's advertising ID, approximate location, and app interactions to provide personalized ads. You can learn more about how Google collects and uses your data by visiting their privacy policy: https://policies.google.com/privacy.
13. Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
14. Children's Privacy
Our Services are not intended for use by children under the age of 18.
15. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
16. Jurisdiction and Governing Law
This Privacy Policy and any disputes related thereto shall be governed by and construed in accordance with the laws of India. Any dispute, controversy, or claim arising out of or relating to this Privacy Policy, or the breach, termination, or invalidity thereof, shall be subject to the exclusive jurisdiction of the courts located in Bhubaneswar, Odisha, India.
17. Contact Us
If you have any questions about this Privacy Policy, please contact us by email: contact@i-shop.co.in.